UNIT 5 [1] Importer's order for bell-wire Many thanks for your prompt reply of 20 April to our enquiry for bell-wire. We enclose our official order for 15,000 metres, which we understand you can supply from stock. As we pointed out In our first enquiry, the quality must be up to the sample we sent you, and the weight and colour of the cotton insulation identical to that of the sample. Our order is placed on these conditions. [2] Exporter's order for cloth, subject to price reduction. Thank you for your quotation of 75p per metre for cloth no. 110. Before we place an order with you, we would like to know whether you can quote us a slightly better price for the material. We are thinking in terms of an order for some 2,000 metres, and as the cloth is for export to a highly competitive market, a keen price is essential. A prompt reply would be greatly appreciated. [3] Exporter's request for lower price We have received your quotation of 1 February and the samples of men's suitings we asked tor, and thank you for these. While we appreciate the good quality of your products, we find the prices of these materials rather high for the market we supply. We have to point out .that very good materials of this type are being exported by European manufacturers at prices from 10% to 15% below yours, so the prices you quote would make it impossible for us to compete on the market in question. We would like to place our order with you, but must ask you to consider making us a more favourable offer. As our order would be worth around ?8,000, you may find a concession worthwhile. [4] Rejection of offer of coffee (Reply to letter no. 8, page 39) We thank you for your letter of 21 November, in which you offer us Brazilian coffee at 60p per kg. We are sorry to tell you that we cannot take you up on this, as the price you are asking is above the market level here for the quality in question. The coffee we bought from the same source last year was not of the quality we had expected for the price quoted. [5] Dealer asks for guaranteed delivery date (Reply to letter no. 5, page 3-7). L. THOMS & SON Hardware Merchants 150 Beachview Avenue Bournemouth H77 6DP
    30 January 1978 Modern Plastics Ltd. Melox House Portsmouth P92 *CC Dear Sirs. Thank you for your letter of 12 January and for the details of your plastic ware. We have now seen samples of your product" and are prepared to give them a trial" provided you can guarantee delivery on or before I March. The enclosed order is placed strictly on this condition, and we reserve the right to cancel and to refuse delivery after this dace. [6] Manufacturer acknowledges order and guarantees delivery Thank you very much for your order of 2 March for: 5 doz. tea services no. 53. 3 " dinner services no. 65. 4 gross cups and saucers, export seconds, white. All these items are in stock, and we can guarantee delivery to your Liverpool warehouse well before 15 March. As requested, we will advise you ot date of despatch. We are at your service at all times. [7] Manufacturer acknowledges order and confirms priority We were very glad to receive your order for: 2 horizontal drilling machines, to be supplied to your own specification. As we mentioned in our previous letter, delivery for machines made to supplied specifications is not normally possible in less than 3 months, but we should like to help you and are giving your order priority. You may be sure that your machines will be ready for shipment by 1 April. We will advise you when your order is ready for collection and shall be pleased to assist you to the best of our ability at all times. [8] Further acknowledgements of orders We thank you for your interest in our special offer of tinned beef, and are pleased to advise you that your order has been despatched today by Road Transport Services, Ltd. [9] Thank you very much for your order for: 2 printing machines-catalogue no. 79/B. These will be despatched immediately upon receipt of your remittance for ?375, as per enclosed pro-forma invoice. [10] The sellers promise punctual despatch Many thanks for your order of 3 March for: 2,000 litres assorted distempers. It is already being attended to and there will be no difficulty in getting the goods to you by your stipulated date. [11] Price concession agreed (Reply to letter no. 2, page 52) Many thanks for your letter of 18 May, in which you ask us for a keener price for our pattern 110. Much as we would like to help you in the market you mention in your letter, we do not think there is room for a reduction in our quotation as we have already cut our price in anticipation of a substantial order. At 75p per metre this cloth competes well with any other product of its quality on the home or foreign markets. We are willing, however, to offer you a discount of 5% on future orders of value ?5,000 or over, and this may help you to develop your market. Meanwhile we will execute your present order with this concession, and we await your acceptance of this offer. [12] Price reduction refused (Reply to letter no. 3, page 52) Many thanks for your letter of 5 February. We have now given careful consideration to your comments on our offer of men's suitings. We are keen, of course, to meet your wishes and to supply you with material which will enable you to compete in Eastern markets, but regret that any reduction in the prices quoted is not possible at present. The qualities offered are the finest available at these prices, and considerably better than those of foreign makers who supply the markets you mention. We think you would do better to order wool mixtures nos. 31-50 in our pattern-book, and we are arranging for our representative to call to discuss these with you, as they are ideal for your market and the prices are right. We will do our very best for you. [13] Manufacturer informs customer that goods are ready for despatch We have pleasure in informing you that your order no. ............